OrderGrid Q1 Product Update: Building Smarter, Faster, and More Scalable Operations

Q1 2025 Product Update: Smarter, Simpler Operations with OrderGrid 

OrderGrid continues to evolve with features designed to streamline operations, reduce costs, and deliver greater control for modern food retailers and CPG brands. Here’s a look at the latest platform innovations and how they’re helping our customers win.

Smarter Substitutions for Seamless Fulfillment

We’ve redesigned the substitution picking flow to make replacement decisions faster and more accurate. Pickers now see real-time replacement options and available quantities in bins, reducing errors, improving order fulfillment rates and driving higher customer satisfaction.

Fridge Replenishment: Cold Chain, Simplified

A streamlined replenishment flow for chilled inventory. This new flow enables seamless movement of items into chilled bins. It enhances inventory control, lowers labor costs, and improves margin potential for temperature-sensitive operations.

Mobile Barcode Scanning—No Hardware Required

All OrderGrid flows now support camera-enabled scanning on mobile devices, removing the need for Zebra hardware. This dramatically cuts onboarding costs and boosts scalability for growing operations.

Fully Customizable Picking Flows

Our Express Picking Configurator now allows clients to fully tailor pick workflows—whether priority-based, zone-driven, or high-volume express. OrderGrid flexes to meet the needs of your operation.

Improved Receiving Accuracy

The enhanced receiving flow now displays listing status for each item at intake. This reduces stock errors to under 1%, virtually eliminating waste from incorrect receiving.

Platform Advancements

High-Throughput Order Processing

Our new orchestrator supports over 200 orders per second, with theoretical capacity up to 700,000/hour. Already live with top customers, with Store API integration expanding next.

Controlled Rollouts with Feature Flags

We’re introducing a robust feature flag system, enabling controlled rollouts and broader experimentation for faster innovation within our warehouse management flows (ie picking, receiving, cycle counting).

Return & Replacement Orders

Technology-forward clients can now process returns and hardware replacements more flexibly, with smoother backend handling and better visibility.

Front-End Telemetry

Real-time telemetry has been added to accelerate debugging and improve resolution times across the platform.

Integration Manager

OrderGrid now enables seamless integration with third-party tools and manual uploads. Key features include:

• Automated data imports with a customizable frequency
• External API access
• User invites and shared authentication (coming soon)

New Standalone Applications

Store Inventory

Optimize in-store inventory workflows with real-time visibility, smart restocking, and seamless team collaboration. A simplified inventory management solution built for brick-and-mortar stores, now available at inventory.ordergrid.com.

Features include:

• Mobile-first design
• Multi-user collaboration
• Streamlined cycle counts and receiving

Benefits: faster onboarding, better in-store collaboration, and reduced operational friction.

AI Demand Forecasting

Generate accurate, AI-driven demand forecasts by SKU, location, and segment. Unlock the power of data at demand.ordergrid.ai.

Features include:

• Daily, weekly, and monthly forecast views
• Accuracy metrics (MAPE, RMSE)
• Automated sync to replenishment flows via AWS

Benefits: higher forecast accuracy, reduced stockouts, lower inventory costs, less manual work, faster & smarter decision-making.

Driver Application (Chain of Custody App)

Track and trace every third-party delivery from distribution center to final destination—even without formal user accounts at driver.ordergrid.com.

Features include:

• No-login driver access
• Real-time delivery tracking
• Full traceability from warehouse to end location

Benefits: Increased delivery transparency, better accountability across partners, fewer delivery support issues, seamless coordination without onboarding friction

Technical Upgrades

Express Picking & Receiving Optimization

We’ve modernized the back-end architecture for both flows, improving speed, scalability, and reliability.

Feature Flag Rollout for All Teams

A shared module is now available across OrderGrid to support safe testing and experimentation across geographies and customer segments.

Menu Management Improvements

• 80% Faster Upload Speeds → increased user satisfaction
• Category Editing in UI → no more re-uploads
• Upload Time Tracking → clearer insights for clients
• Promo Category Persistence → less manual cleanup after menu resets

Looking Ahead: Q2 Priorities

We’re focused on scaling our most impactful features:

• Expanding adoption of Inventory Lite
• Scaling Demand Forecasting across our customer base
• Onboarding more clients into the Integration Manager

We’re also investing heavily in data pipelines, architecture, and feedback loops to make OrderGrid smarter and more adaptive for every customer.

Want to see these features in action?
Contact us to explore how OrderGrid can help streamline your operations.

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